SHAWANO, WI – The Shawano Police Department is continuing to expand its focus on officer wellness by partnering with a former law enforcement professional and building a network of mental health resources for its officers. Shawano Police Chief Mike Musolff says the department works with former Appleton Police Officer Ignacio, who provides counseling and support to officers dealing with the unique stresses of law enforcement.
Musolff says officers are required to participate in mandatory one-hour counseling sessions twice a year, giving them a chance to discuss challenges they face on the job. Ignacio’s background in policing helps him relate to the realities officers encounter, which can range from routine service calls to traumatic incidents.
After particularly difficult calls, including high-risk situations or incidents involving death, the department also conducts debriefing sessions with officers to help them process what they experienced. Those meetings can take place in person, virtually, or over the phone depending on the situation.
The department’s wellness program is part of a broader effort to address the mental health challenges officers face. Police officials say first responders often experience dozens of traumatic incidents throughout their careers, far more than the average person. Musolff says providing support and reducing the stigma around seeking help is critical to keeping officers healthy and able to serve the community effectively.
In addition to counseling, the department offers officers access to an Employee Assistance Program through ThedaCare, along with other resources such as chaplain support and peer-to-peer assistance through the Guardian app, which allows officers to reach out to trained contacts across Wisconsin.
Shawano Police leaders say the goal is to be proactive in supporting officers’ mental health, ensuring they have access to help when they need it while continuing to provide strong service to the community.

















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