Recently, WE Energies warned customers about a scam of a caller claiming to be a utility representative, telling businesses they need to send money, or have their power cut off.
Now, it’s Wisconsin Public Service telling customers to be aware of similar circumstances. WPS is reporting instances of someone calling a residential home or business claiming to work for the utility company, telling them they may need immediate payment to avoid disconnection.
The scammer will likely know the name, address, and other information regarding any given account and instruct you to purchase a pre-paid credit card, money order, or money pack card. They’ll then leave you with a phone number to provide the information of the card purchased. Unfortunately, once the scammers have the card information, the money is gone.
If you receive a call in this nature, it’s recommended to write down any information they provide to you, as well as the call date and time, and do not provide any private information or banking information, and report it to your utility provider, and the authorities.
You can also call its 24-hour customer service line at 800-450-7260. They will be able to verify the customer’s account status.